NDIS Counselling Services

What is the NDIS?


The National Disability Insurance Scheme (NDIS) is an Australia wide funding scheme. It provides disability support needs for Australian citizens and residents. It is being implemented by the NDIA, the National Disability Insurance Agency.

They are responsible for making sure that everyone who needs disability help, get’s it.

Who is eligible for the NDIS?

NDIS funding and packages are available to anyone who meets the following criteria:

  • an Australian resident or citizen
  • under 65 years of age
  • diagnosed with a permanent disability
  • significantly affected by the disability

How do I get an NDIS plan?

There are a few avenues available to access NDIS funding. You can:

  • contact the NDIA directly
  • work with a disability support agency
  • work with a disability employment agency
  • work with your counsellor to do the paperwork.

Once you have applied there is usually a wait period. After that time, you will be contacted by the NDIA to discuss setting up a meeting to create a NDIS funding plan. The NDIA will tell you how your plan will be managed. These plans can either be managed by:

  • NDIA directly
  • “Plan-managed” – usually by another support service
  • “self-managed”
  • “self-managed” by a family member

Self-managed funds are usually set up for people who have the capacity to manage their own NDIS invoicing and payments.

What do I need for an NDIS plan?

You may need documents from one or more of:

  • your GP
  • other doctors
  • physio’s
  • occupational therapists
  • your counsellor
  • anyone else involved in supporting your treatment

This will be able to show what supports you need set up. The supports will make sure that you can enjoy a higher level of quality of life.

What can the NDIS provide?

NDIS support covers practical and physical things such as:

  • transport
  • mobility aids
  • home care
  • educational aids
  • communication aids

Or they could be funding for services, for example:

  • occupational therapy
  • physiotherapists
  • job search agencies
  • rehabilitation services
  • optometrists
  • speech therapists
  • or counselling

Allow us to support you in your journey.

Dealing with the pain is actually the easy part. The hardest part is dealing with the emotions and understanding I now have limits.

Counselling and the NDIS

Why does the NDIS cover counselling?

There are two main goals of NDIS counselling that can benefit a client that lives with a permanent disability.

Firstly, depending on your disability, there may be things that you need help to learn:

  • communication skills
  • coping skills
  • chronic illness management
  • emotional and behavioural skills
  • managing physical, intellectual or mental disability
  • money management
  • relationship skills
  • rehabilitation or injury counselling
  • routine setting
  • scheduling

Secondly, living with significant impairments can really be taxing emotionally. It’s good that the NDIA acknowledges this. You might need help to cope with the everyday difficulties that living with a disability brings.

How can NDIS counselling help me?

Counsellors are trained to understand the complexity you face with a disability. They can help you get past barriers. They help you connect fully in social and relationship goals. Also, to meet leisure and workplace goals. NDIS support counselling can be individualised and tailored to your specific needs. Counselling is a safe and confidential space. You can talk openly about the challenges you face in your life. You can be listened to, respected and understood.

NDIS support counselling can provide you with more understanding of yourself and your needs. Also, to help you develop your goals and work towards achieving your goals. Your counsellor can also help to support you in connecting with other services. They can help to advocate for your accessibility needs with other services.

How can Bridges Counselling help?

When you or your carer calls Bridges Counselling, our intake counsellor will match you up with someone who can meet your needs and goals. If you have a self-managed plan you can choose your counsellor for yourself. This gives you independence to choose for yourself.

We have counsellors who work with children, teenagers and adults, we can work with:

  • life skills development
  • pain management
  • grief around accidents
  • relationship difficulties
  • goal setting
  • assessing cognitive difficulties

Concentrate on things your disability doesn’t prevent you doing well, and don’t regret the things it interferes with. Don’t be disabled in spirit as well as physically.
– Stephen Hawking

What is involved before my appointment at Bridges Counselling?

Your counsellor will call you or your carer once the appointment has been made. They will introduce themselves and clarify your accessibility needs. They will make sure you have the paperwork needed for therapy to commence.

This may mean they have to talk with your disability support provider. Or they may need to talk to your GP or a representative from the NDIA.

What is involved once my NDIS funding has been approved?

Your counsellor will meet with you for a 1-hour planning meeting. At this time, some paperwork will be filled out for the NDIS. Once this paperwork is approve by the NDIS, therapy can start. Depending on your needs, you might meet with your counsellor regularly, or once every now and then. This will be agreed upon during one of your earlier appointments.

At some stage along the way your counsellor will have to provide some follow up information to the NDIA or your case manager. Your counsellor will always talk to you about the information they are sharing. This will help to keep confidentiality. You will be able to be involved in all decisions around your treatment.

For service providers and case managers

We acknowledge that working with disability needs can sometimes be complex. We acknowledge the great support and strengths that you offer our clients. We prioritise collaborative practice when working with this client group. We will welcome your input, ideas and support in this case. We also will respect our client’s wishes and autonomy where ever possible.

We are approved to work with clients under NDIS item number 15_043_0128_1_3.

If you have any questions or would like to discuss a referral or case, please call us. We look forward to working with you in this challenging but enjoyable area. The rewards of helping people to achieve their very best outcomes is what draw us to this work. We are here to support you.

For parents and carers

Bridges Counselling prides ourselves on our ability to meet people just where they are. We also work collaboratively with the people in their life. Your child or loved one may be functionally independent. Or they might require your practical assistance during sessions.

We can accommodate these needs. We will provide support and guidance to you wherever applicable. If your child or loved one has the capacity, we will provide them with confidential service.

We can also help you with information exchange with other third-party service providers. We would gain permission to do so before we do.

For parents and carers of children still in school we can help with integration support and educational inclusion goals. We can work with the school to help develop individualised learning plans.