Psychologists & Mental Health Services – Parramatta, Sydney

Find the best psychologist for your mental health support

  • Are you at the point where your distress is impacting your life?
  • Do you need help to cope with your situation or issues?
  • Are you dissatisfied with where your life is heading?
  • Do you need an ear of a caring psychologist to talk it over?

Our team of 14 psychologists and mental health counsellors is available to help you. We understand the importance of finding the ‘right’ counsellor and will provide you with the best options for your needs.

We provide face to face counseling in Sydney, in the areas near Parramatta, the Hills District, Norwest and Carlingford.

Easy booking process

1 Free consultation

Every client is provided with a 15 minute free consultation with an Intake Counsellor. Ring us: (02) 9683 1444 today.

2 Choice of psychologists

The Intake Counsellor will gladly answer your questions and advise the best suited mental health practitioners for your situation.

3 Flexible hours and fees

Choose the counselling time that suits you, including after hours. We want to help and will offer generous concessions for those in financial difficulties.

Mental health concerns are common.
One in five adult Australians suffer from a mental illness in any one year.

Get help from one of our experienced, 

caring psychologists today

Our mental health services:

Anxiety and depression counselling

Depression and anxiety symptoms can be quite debilitating if left untreated. 1 in 8 people experience anxiety and depression every day in Australia. Our experienced psychologists are here to help you manage your emotional well-being.

Trauma / grief counselling

Grief and trauma can be difficult experiences to come to terms with and process. Expert assistance can help you make sense of your experiences and learn the skills to deal with tough emotions. You don’t need to go through this alone with the experienced psychologists nearby.

Child and family counselling

Child therapy differs from adult counselling. Children require creativity and play to learn. Our child Psychologists often use expressive therapies to enable children to externalise their issues and develop long-lasting solutions.

Adolescent and family counselling

From time from time teenagers feel overwhelmed and not capable to communicate their feelings. Adolescent counselling can help them learn to cope with their life-stressors. Our family psychologists can also help improve the communication and connections within the family.

Teens and youth counselling

Youth and young adults often face unique issues in their life seasons: the social, emotional and biological changes can be complex and often make life hard to navigate. Our psychologists understand the complexity of young adults and can help them find the answers to their needs and questions.

Counselling women’s issues

Various issues can impact women’s mental health. Sexuality, fertility, relationship issues, motherhood, workplace-related issues and emotional issues are just some of them. Our empathetic female psychologists provide the support for variety of women’s issues.

Sexual abuse counselling

Understanding the emotional responses of sexual abuse and trauma can help you better manage its impact. Our team of experienced psychologists and counsellors provides confidential counselling to victims of sexual abuse in our safe professional environment, to help you build resilience and empower you to move forward..


Workplace accidents and bullying are too common. People often need support in regard to their traumatic experiences at work. Coping with the stress and changes following an injury is hard. Our experienced psychologists and social workers can help you deal with the emotional trauma caused by workplace events.

Psychological assessments

Psychological assessments are used for educational, employment or legal purposes. Tests can also be used for funding assessments such as disability support. Our psychologists often use tests, questionnaires and other assessment tools to measure and observe client’s behavior.

Skype counselling

Sometimes, for whatever reason, face to face counselling is not possible. You may have time constraints or live in a remote area. Our psychologists provide online counselling as an alternative approach to face-to-face therapy.

Click a calendar from our registered psychologists

Medicare and private health rebates may be available.
Concessions may be available. Please enquire.

Click a calendar to book.

Melanie Townsend

Accredited Mental Health Social Worker

Bachelor Social Work
$255 per session
Don Coles

Mental Health Social Worker, Clinical Supervisor

Master of Social Work
$175 per session

Click a calendar from our registered counsellors

Rebates and concessions may be available. Please enquire.

David Bridges

Director, Clinical Registered Counsellor, Clinical Supervisor

Master of Counselling
$190 per session

Medicare rebates under your Mental Health Care Plan

Can I claim a rebate from Medicare for a mental health support?

For more information see this fact sheet.

If you see a psychologist or mental health social worker for mental health support, your GP can write a Mental Health Care Plan. This entitles you to a Medicare rebate for 10 sessions per calendar year. The gap payment after the rebate is $85 per hour session for psychologists.

Medicare rebates do not apply for counsellors. However, counsellors may offer generous concessions for financial difficulties. Also Private Health rebates may apply.

Couples counselling is not covered under Medicare. “Relationship problems are not considered to be a mental health disorder and therefore are not an allowable focus of treatment under Better Access.” (APS, 2013) If you want couples counselling, visit our Relationship Counselling page.

What is the official list of what Medicare covers?

  • ADHD for adults
  • Alcohol use disorder
  • Anxiety disorders
  • Adjustment disorder
  • Attention deficit disorder
  • Bereavement disorder
  • Bipolar disorder
  • Conduct disorder
  • Co-occurring anxiety and depression
  • Depression
  • Dissociative identity disorder
  • Drug use disorder
  • Eating disorders
  • Obsessive compulsive disorder
  • Panic disorder
  • Phobic disorder
  • Post-traumatic stress disorder
  • Psychotic disorders
  • Schizophrenia
  • Self-harm
  • Sexual disorders
  • Sleep problems

What else does Medicare cover?

Enhanced Primary Care Plan

Children and people with Chronic Health Issues may be eligible for this rebate for up to 5 sessions only per calendar year. This can only be given by a GP managing your health issues. This provides a rebate of $52 per session.

Pregnancy Support Plan

Women who have pregnancy related conditions or concerns are eligible for up to 3 sessions per pregnancy, during pregnancy and up to 12 months after the birth of their child. GP’s only can refer for this service. The rebate for this service is $76.60.

Helping Children with Autism Plan

This can come from either a paediatrician or psychiatrist where there is diagnosed Autism Spectrum Disorder. This entitles a child up to 12 years old to access 4 assessment and 20 treatment sessions once in their lifetime.

Approximately 45% of Australians experience mental illness at some point in their lives.

Questions about our psychological services

Are there age limits for the mental health services?

Emotional difficulties can happen to anyone and may arise at any age. There is no such thing as being too old or too young to seek treatment. Our registered psychologists work with clients of all ages from very young children through to older adults.

Do I need a psychiatrist or a psychologist?

The fields of psychology and psychiatry are often confused. Psychiatrists are GP’s who have completed extensive training to specialise in medications and can prescribe a wide range of medications, whereas psychologists and counsellors don’t.

Psychiatrists are usually not extensively trained in counselling or psychotherapy. If you are wondering if you should see a psychiatrist, your regular GP is the best place to start for a discussion and referral.

Do your specialise in ‘Emotionally Focused Therapy’?

Emotionally Focused Therapy is a model used by many in the team. It is a well established, evidence based modality to work with emotion and personal meaning to create a shift in thinking and behaviour.

At times, various team members use Cognitive Behaviour Therapy (CBT) as appropriate for the client. CBT focuses more directly on the creation of shifts in thinking and behaviour.

Do you teach coping strategies?

Absolutely. You don’t have to be suffering from a mental health concern to seek counselling. Coping skills learned in therapy can empower you to better manage life challenges, such as:

  • Anger management
  • Assertiveness, boundaries, communication
  • Chronic pain management
  • Coping with emotions
  • Career counselling
  • Disability
  • Grief and loss
  • Life coaching
  • Life and work transition
  • Relationship issues
  • Self-esteem
  • Stress
  • Student issues
  • Transcultural issues
  • Women’s issues
  • Workplace-related issues

What issues can your psychologists help with?

Our psychologists are trained to deal with almost every possible mental health issue. From our experience, the most common cases are [in alphabetical order]:

  • Addictions
  • ADHD
  • Adult mental health issues
  • Adult survivors of childhood sexual abuse
  • Alcohol and drug use issues
  • Anxiety, OCD, panic attacks and phobias
  • Attachment difficulties
  • Depression and depressive disorders
  • Dissociative disorders
  • Domestic violence
  • Eating disorders
  • Emotional, physical and sexual abuse
  • Gambling addictions
  • Impulse control difficulties
  • Peri and post natal depression
  • Personality disorders
  • PTSD
  • Rape and adult sexual assault
  • Schizophrenia
  • Self-harm
  • Sex addictions
  • Sleep disorders
  • Suicidality
  • Trauma, past and present

What are your centre’s therapeutic approaches?

People are complex. The emphasis of our work is client focused.

Our mental health therapy is respectfully, collaboratively and sensitively tailored to each client, whether individual, couple or family.

Your psychologist or counsellor will aim to truly understand your issues, and walk beside you. They seek to inspire hope with the goal of a more meaningful life.

We treat you as a person, not as a diagnosis to be treated.

We draw upon a wide range of evidence-based approaches used in the profession:

  • ACT – Acceptance and Commitment therapy
  • Attachment Theory
  • CBT – Cognitive Behaviour Therapy – including it’s many variations
  • DBT – Dialectical behaviour therapy
  • EFT – Emotionally Focused Therapy
  • EFTC – Emotionally Focused Therapy for Couples
  • EMDR – Eye Movement Desensitisation and Reprocessing
  • Gestalt Therapy
  • Gottman Family Therapy
  • Internal Family Systems
  • IPT – Interpersonal Psychotherapy
  • Mindfulness
  • Narrative Therapy
  • Schema Therapy
  • Somatic Therapy
  • Systems Theory including Bowen Family Systems Theory
  • Trauma-informed Therapy