Telehealth video counselling involves the communication between you and your therapist using both a video and audio connection. All of our psychologists and couple therapists offer telehealth services for individuals and couples.
Telehealth Counselling - Are you seeking counselling that is a little more flexible?
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Do you live outside the metropolitan area and find it hard to find appropriate services?
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Do you have a job that takes you away from home for extended periods of time?
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Do you have personal circumstances which makes travelling to an office difficult?
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Do you want a quality service but live too far away?
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Are you seeking online Christian counselling?
We know that it is not always easy for clients to attend face to face counselling. Bridges Counselling offers telehealth psychological service as an option for individuals who find it difficult to access them without travelling a significant distance.
Telehealth video counselling involves the communication between you and your therapist using both a video and audio connection. All of our psychologists and couple therapists offer telehealth services for individuals and couples.
Medicare rebates
To be eligible to receive up to 10 sessions of telehealth psychology services per calendar year under Medicare for a mental health condition, you must:
- Have an eligible mental health condition and a referral from a GP, psychiatrist or paediatrician
Telehealth services are available without a referral. In this case, the therapist’s standard fee will apply.
Common questions about Telehealth
What issues are NOT suited to Telehealth?
- if you are in crisis
- under 18 years of age
- domestic violence – emotional, physical or sexual
- self-harm
- drug or alcohol dependence
- severe or uncontrolled mental illness
- psychosis
- personality disorders
- bi-polar disorder
- clinical depression
- self-harm
- eating disorders
If you are in need of urgent intervention, please contact the 24 hour crisis counselling service Lifeline on 13 11 14.
What preparation is needed?
We will send you some guidelines before your first Telehealth session. We will send you a Telehealth link before each session.
If you are using a desktop computer, no software is required.
If you are using a mobile device, then downloading the app is recommended but it may not be essential.
Be ready a few minutes before the scheduled session.
Easy booking process
Ring for a free consultation
Discover the ease of booking an appointment with us. Our experienced Practice Managers will guide you through the process and answer any questions you may have during a free 15-minute consultation.
Choose a therapist
Our Practice Managers will explain your options and guide you in making an informed decision about which therapist is best suited to your needs.
Choose a time
Choose a convenient time, including after hours. We offer both in-person and telehealth meetings. Generous concessions are available for those facing financial difficulties.